okbajee36 Privacy Policy
Your personal information is completely safe with us. This document describes in detail how we collect, use, and protect data.
This privacy policy applies to all users of the okbajee36 platform. By using our services, you are agreeing to the terms of this policy. Protecting your privacy is our highest priority and we are committed to keeping your information safe and secure at all times.
The Information We Collect
For the purpose of registration and providing services on the okbajee36 platform, we collect the following types of information. In each case, we collect only the minimum information necessary and refrain from collecting any unnecessary personal data.
1.1 Information You Provide Directly
When you register on our platform or use our services, you voluntarily provide the following information:
- Full name and date of birth (for age verification)
- Mobile number and email address
- National ID card or passport details (for identity verification)
- Payment information — such as bKash, Nagad, Rocket account numbers or bank account details
- Username and password
1.2 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device information
- Browser type and operating system
- Platform activity logs — login times, gaming history, transaction records
- Information obtained from cookies and similar tracking technologies
- Geographic location data (at a general level)
1.3 Information Received from Third Parties
For the purpose of identity verification and fraud prevention, we may sometimes collect information from trusted third parties. In such cases, strict agreements and security standards are followed.
How Your Information Is Used
okbajee36 uses the information collected about you only for the specific purposes listed below. We never use your information for irrelevant or unauthorised purposes.
2.1 Account Management
The information you provide is used to create, manage, and secure your account. This includes verifying your identity, assisting with password resets, and monitoring account activity.
2.2 Transaction Processing
Payment information is used to complete your deposit and withdrawal transactions. This information is required to securely process transactions via bKash, Nagad, Rocket, and bank transfer.
2.3 Customer Support
When you seek assistance through our 24/7 live chat service or by email, your account information is used to provide faster and more effective support.
2.4 Security and Fraud Prevention
Your information is used to ensure platform security and to detect and prevent any fraudulent activity. This is essential for the protection of all users.
2.5 Responsible Gaming Monitoring
By analysing your gaming activity data, we can provide responsible gaming alerts. This is done for your own protection.
okbajee36 never sells your personal information to third parties. Information is used only to provide services and meet legal obligations.
Information Sharing and Disclosure
We may share your personal information with selected parties only in limited and specific circumstances. Details are described below.
3.1 Service Provider Partners
We work with trusted service providers for payment processing, identity verification, and managing technical infrastructure. These partners operate under strict confidentiality agreements and may use your information only for the specified purpose.
3.2 Legal Obligations
In response to a court order, legal process, or a lawful request from a government authority, we may be required by law to provide certain information. In such cases, we always provide only the minimum information necessary within the bounds of the law.
3.3 Financial Crime Prevention
Cooperation with the relevant authorities may be required to prevent money laundering and other financial crimes. This is part of our legal obligations.
3.4 What We Do Not Do
- Your information is not sold to advertisers.
- Information is not shared with unrelated third parties.
- Your information is not transferred to other organisations for marketing purposes.
- No additional information is shared without your consent.
Cookies and Tracking Technologies
The okbajee36 platform uses cookies and similar technologies to improve your experience and ensure platform functionality.
4.1 Types of Cookies
- Essential Cookies: These cookies are necessary to maintain login sessions and ensure basic functionality. Without them, the platform will not work properly.
- Functionality Cookies: Used to remember your preferences and settings, such as language selection or display layout.
- Analytics Cookies: Help improve service quality by analysing how the platform is used. Data collected remains anonymous.
- Security Cookies: Used to detect fraudulent logins and other security threats.
4.2 Cookie Controls
You can manage cookies from your browser settings. Please note, however, that disabling essential cookies may affect some important platform functionality.
Data Security Measures
To keep your information secure, okbajee36 uses internationally recognised security technologies and practices.
5.1 Encryption
Our platform uses SSL encryption technology. All data exchanged between you and our servers passes through encrypted channels, making it unreadable to third parties.
5.2 Access Controls
Only authorised staff can access your personal information, and their access is limited to only the information required to perform their responsibilities. All access is logged and reviewed regularly.
5.3 Security Testing
Our security systems are regularly tested and updated. We actively work to detect and resolve security vulnerabilities promptly.
5.4 Password Protection
Your password is never stored in plain form — it is protected through one-way encryption. You are advised to use a strong password for your account security and not to share it with anyone.
We always maintain the highest standards in data protection. For any security-related concerns, email us at [email protected].
Data Retention Period
How long we retain your information depends on the type of data and the purpose for which it was collected.
6.1 Account Information
Account-related information is retained for as long as your account remains active. Even after an account is closed, certain information may need to be retained for a specified period due to legal and regulatory obligations.
6.2 Transaction Records
Records of financial transactions are retained for a specified period in accordance with legal obligations. This is necessary for investigating financial irregularities and resolving disputes.
6.3 Technical Logs
Technical logs are retained for a limited period for security and performance analysis, after which they are securely deleted.
Your Rights and Controls
You have a number of important rights regarding your personal information. okbajee36 always respects these rights.
7.1 Right to Access
You have the right to know what information we hold about you. You may request a copy of your data at any time.
7.2 Right to Rectification
If any information we hold about you is incorrect or incomplete, you have the right to have it corrected. You can make this change through your account settings or via customer support.
7.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
7.4 Right to Object to Processing
In some cases, you may object to the processing of your information. We will give such objections serious consideration.
7.5 Right to Data Portability
You have the right to receive your data in an accessible format that can be used elsewhere if needed.
To exercise any of your rights, contact us at [email protected]. We will process your request as quickly as possible.
Protection of Minors
okbajee36 is a responsible gaming platform. Our services are for those aged 21 and above only, and we take the utmost care to protect minors.
8.1 Age Verification
We follow a strict age verification process during registration. If a person registers using false information and is later found to be under 21, the account will be closed immediately.
8.2 No Collection of Data from Minors
We do not intentionally collect any personal information from individuals under the age of 21. If we are informed or become aware that we hold data belonging to a minor, we will delete that information immediately.
Policy Changes and Updates
okbajee36 may update this privacy policy from time to time. For any changes, we will follow the process described below:
9.1 Notice of Changes
For significant changes, we will send a notification to your registered email and display a notice on the platform. The date of the change will be noted in the "Last Updated" section at the top of this page.
9.2 Continued Use After Changes
Continued use of our platform after an updated policy is published will be considered as your acceptance of the revised policy. If you object to the changes, you may close your account.
9.3 Previous Policy Versions
We can provide information about previous versions of the policy upon request. Please contact our customer support team for this.
Contact Us
For any questions, concerns, or requests related to the privacy policy, please get in touch with us. Our team is always ready to assist you.